CHILD RIGHTS HELPDESK
CHILD RIGHTS HELPDESK

CHILD RIGHTS HELPDESK

Socio-legal support for ufm, young adults, guardians, mentors

CHILD RIGHTS HELPDESK | | Movimento Globale per i Diritti dell’Infanzia

CHILD RIGHTS HELPDESK

migration

Child Rights HelpDesk: guidance and socio-legal support

May 2026 – April 2027

 Genoa, Italy

SUMMARY

The Child Rights Helpdesk 3.0 project represents the natural evolution of a path that began in 2023. Building on the success of the first two editions, we are now strengthening a process of inclusion and autonomy that goes beyond legal support, accompanying young people through the complex transition into adulthood and transforming the experience gained in the field into increasingly solid and structured protection.

The initiative, promoted by Defence for Children, aims to consolidate an integrated support model for unaccompanied foreign minors and young people facing the delicate transition to adulthood. Operating in Genoa, the project seeks to bridge the gap between the provisions of Law 47/2017 (the “Zampa Law”) and their practical implementation, ensuring that no young person is left alone on their path toward autonomy.

DEVELOPMENTS

Over the years, the project has grown steadily and has become a regular weekly appointment at our Spazio TuttoMondo in Genoa.

Child Rights HelpDesk January 2019 / January 2022

The Child Rights Helpdesk was created with the aim of serving as an independent observatory on the implementation of guarantees and rights for foreign minors within the local territory. The initiative was part of a broader European project promoted by Defence for Children Netherlands, which established a European platform called the European Child Rights Helpdesk, bringing together non-governmental organizations from various countries that provide socio-legal assistance to unaccompanied foreign children.

Child Rights HelpDesk 2.0  October 2024 / September 2025

Continuation and strengthening of a low-threshold support center at our headquarters in Piazza Don Gallo in Genoa.

Child Rights HelpDesk 3.0 May 2026 / April 2027

Today, the socio-legal support desk aims to provide direct, individualized, and personalized assistance to unaccompanied foreign minors and to their guardians, educators, and other key actors within the reception system, as well as to young adults who encounter difficulties in their paths toward autonomy and integration, ensuring that all the protections and measures guaranteed by law are effectively upheld.

OBJECTIVES

Legal and Social Support

Provide direct and personalized assistance through a dedicated support desk.

Protection

Strengthen the level of protection for unaccompanied foreign minors and young adults.

Monitoring

Monitor the implementation of Law 47/2017 within the Liguria region in order to identify critical issues and good practices.

Community Network

Strengthen the connection between young migrants and the local community through volunteer-based accompaniment relationships.

Capacity Building

Enhance the skills and capacities of professionals and volunteers working in the area, while also increasing young people’s awareness of their own resources and opportunities.

Institutional Networking

Promote synergy among local authorities, guardians, educators, and institutions.

 

 

MAIN ACTIVITIES

1. Social and Legal Guidance
A free support desk dedicated to unaccompanied foreign minors (UAMs), young adults, guardians, and professionals working in the field. We provide guidance on:

  • Legal procedures and documentation
  • Access to services and training opportunities
  • Housing support and job placement assistance

2. Mentoring Programme
We promote meaningful connections and relationship-building between volunteer citizens and young people from around the world. Activities include:

  • Training courses for prospective mentors
  • Recreational and sports activities, as well as local trips to encourage social inclusion
  • Focus groups aimed at giving young people a direct voice in expressing their needs

3. Research and Advocacy
We carry out continuous monitoring activities, culminating in the publication of annual reports that assess the effectiveness of the reception system and provide recommendations to improve it, thereby strengthening the protection of young people’s rights within the reception system.
 

RESOURCES

 

2025 Report on the State of Implementation of Law 47/2017 (ITA)

 

 

2022 Report on Law 47/2017 – Rapid Assessment Conducted in the Regions of Sicily, Puglia, Marche, and Liguria (ITA)

Conclusion of the first year of research carried out together with CeSPI within the framework of the National Observatory on Unaccompanied Foreign Minors. (ITA)

PARTNER, COLLABORATIONS AND DONORS

The project is supported by the Fondo di Beneficenza di Intesa San Paolo 

Contact Us

Defence for Children International - Italia

Sede legale e sociale: Piazza Don Andrea Gallo 5-6-7 R - 16124 Genova 
Sede operativa: Via Bellucci 4-6 - 16124 Genova

 
E-mail: info@defenceforchildren.it
Pec: defenceforchildren@pec.it

Tel. 010 0899050 Fax 010 0899051
Codice Fiscale 97457060586

Genova Via Bellucci 4-6 mappa
Defence for Children international Italia
Sede legale e sociale: Piazza Don Andrea Gallo 5-6-7 R - 16124 Genova
Sede operativa: Via Bellucci 4-6, 16124 Genova
010 0899050
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